Thank you for shopping at Ming Sing Flowers. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Delivery Policy
Order and Delivery Processing Time
All orders are processed and delivered within 3-7 working days. If we are experiencing a high volume of orders, deliveries may be delayed by a few days. If there will be a change in the day of delivery of your order, we will contact you via email or telephone in advance.
Delivery Rates and Time
Deliveries of orders below $200.00 are charged at $15.00*. Enjoy free delivery for orders that are $200.00 and above.
Areas including CBD (Postal codes starting with 01, 02, 03, 04, 06, 07, 81, 82, 098, 099) are charged at $25.00. Free delivery to these areas are applicable to orders above $600.00.
Deliveries are typically made on Wednesdays or Saturdays between 12pm to 6pm unless stated otherwise. Typically, orders will be delivered within 1 to 2 weeks. Orders that are placed on Sunday, Mondays, Tuesdays and Wednesdays will usually be delivered on Saturday in the same week. Orders placed from Thursday to Saturday will typically be delivered on the Saturday the week after. We retain the rights to inform you of changes in delivery dates due to any unforeseen circumstances or if we are experiencing a high volume of orders. In the event that this is the case, we will inform you at least a day in advance of possible changes.
Reschedulling of Delivery Time on the Day of Delivery
Our team will contact you regarding the date of delivery in advance should there be any changes. If you require your items to be delivered another day from the one suggested by our team, please let us know as soon as possible so that we may make the necessary arrangements. Should the items be delivered to your location but there is no one there to receive the items, a small fee will be incurred to reschedule the unsuccessful delivery. Thank you for your kind understanding.
Leaving of the delivery items by your doorstep should there be no one to receive the items is possible, however, please note that the team is not responsible for any subsequent loss of items that may occur with this arrangement.
International Shipping Policy
We currently do not ship outside of Singapore.